Contact Us

Telephone       (242) 367-0137         Fax      (242) 376-0136 E-Mail peter@theconchpearl.com

We are a very small gallery and it is not possible for us to stock all the jewellery items in all the different metals so it is not always possible to mail an item the day it is ordered, but most pieces can be made and shipped in a couple of weeks. We will tell you when you make the order. Most jewellery we ship, insured, by Fed-Ex. Larger items go either Fed-Ex or UPS which ever is the least expensive. The cost of shipping will be your responsibility and we can give estimates for specific items. We will add onto your bill the actual shipping charges once you have approved the expenditures.

An important consideration is the purchase of a loose conch pearl, or a piece of jewelry with a conch pearl set into it. We are required by the Bahamian Government to obtain an export license each time we sell a conch pearl. Any pearl sent into the United States without the license is confiscated by the US Department of Agriculture. The process to obtain the license and forward the pearl and license takes approximately three weeks. So...a conch pearl or conch pearl jewelry will take about three weeks to reach you...any other jewelry will take approximately three to five days. You will be responsible for paying any import duty on your end...we will absorb the cost of the licenses.


If you are not satisfied with your purchase you may return it provided you contact us with ten days of delivery and it is not damaged. We do have to charge a 20% restocking fee as we have to pay customs duty and stamp tax, not only on the item iitself, but also customs duty and stamp tax on the cost of shipping it back.

Our website does not easily permit on-line purchasing and so we ask that you complete the form and fax it to us at (242) 367-0136. We will respond within two working days or less.

Click here for order form.

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